Privacy Policy

1. Owner and Data Controller

Rinsingdetoxstre
93 Hutt Park Road, Moera
Lower Hutt 5010, New Zealand
Phone: +64 4 568 9622
Email: relations@rinsingdetoxstre.site

2. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number when you submit our contact form or communicate with us.
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
• Communication Data: Content of messages you send to us through our contact form or email.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent through our contact form or cookie banner.
• Legitimate Interest: To respond to inquiries, improve our services, and maintain website security.
• Legal Obligation: To comply with applicable laws and regulations.

4. Purpose of Data Processing

We use your personal data for the following purposes:

• Responding to your inquiries and providing customer support
• Sending information about our services when requested
• Improving website functionality and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring website security

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Data: Retained for 3 years from the date of submission or until you request deletion.
• Analytics Data: Anonymized and retained for 26 months.
• Cookie Data: Retained according to the durations specified in our Cookie Policy.

After the retention period expires, we will securely delete or anonymize your data.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, and email services, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our legal rights.

All third-party service providers are carefully selected and required to maintain appropriate data protection standards.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances.
• Right to Restriction: Request limitation of processing your data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at relations@rinsingdetoxstre.site.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• HTTPS encryption for all data transmission
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel only
• Regular security assessments and monitoring
• Data backup and recovery procedures

While we strive to protect your data, no method of transmission over the internet is completely secure.

9. International Data Transfers

Your data is primarily stored and processed in New Zealand. If we transfer data outside New Zealand, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: relations@rinsingdetoxstre.site
Phone: +64 4 568 9622
Address: 93 Hutt Park Road, Moera, Lower Hutt 5010, New Zealand

13. Supervisory Authority

You have the right to lodge a complaint with the New Zealand Privacy Commissioner if you believe your data protection rights have been violated:

Office of the Privacy Commissioner
Website: www.privacy.org.nz
Phone: 0800 803 909